“I’ve treated many Muslim patients and never had a problem when I’ve asked women to remove their veil”
Dr Keith Wolverson
Veteran medic Dr Keith Wolverson, 52, said he could not hear the woman through her niqab as she tried to tell him what was wrong with her child.
The GP, who has 23 years under his belt, said the woman agreed without raising any objection.
But, 30 minutes later, Dr Wolverson said she complained after her husband arrived at Royal Stoke University Hospital in Stoke-on-Trent, Staffordshire.
A complaint was then penned to the General Medical Council (GMC) who are set to investigate the doctor over discrimination allegations.
Dr Wolverson told The Sun: “It’s outrageous. I was just trying to do my job properly.
“I found it difficult to understand what the woman was saying behind her veil, so politely asked her to remove it. I needed to hear what was wrong with her daughter so I could offer the safest possible care.
“I’m not racist. This is nothing to do with race, religion or skin colour – it’s about clarity of communication.
“I’ve treated many Muslim patients and never had a problem when I’ve asked women to remove their veil.
“Many do it as a courtesy as soon as they enter the consulting room.”
The doctor added the allegations could ruin him.
According to a document sent to the GMC by Dr Wolverson’s supervisors, he is accused of refusing to carry on the consultation until the mum removed the veil, was “rude” and also “gave her a dirty look”.
Under GMC guidelines, medics must remove a veil if a patient finds it difficult to speak with the wearer.
But, there are is currently little guidance about how a GP should ask a patient to do the same.