Verizon outage: ‘America’s most reliable network’ crashes across the US leaving millions of internet customers fuming

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VERIZON crashed across the US on Wednesday – leaving millions of phone and internet customers fuming.

Marketed as “America’s most reliable network”, Verizon’s users were left unable to make calls, payments, SMS texts or use data or internet.

Reuters

Verizon crashed across the US on Wednesday, leaving millions of customers furious[/caption]

Downdetector

An outage map showed where most of the outages were being felt[/caption]

A flurry of reported outages first appeared at around 10am Eastern Time on Wednesday morning.

After subsiding, another slump in coverage was reported at around 3pm – and continued into the evening.

According to tech tracker Down Detector, most reports came in from New York City, Houston, Texas and Los Angeles, California.

But a map showed that outages were being flagged across the entire United States – potentially affecting millions of customers.

Twitter

Angry customers took to social media to complain about the lack of service[/caption]

Twitter

A Verizon customer pleads with the company to get their services up and running[/caption]

Twitter

Another Verizon customer is left furious by the outages[/caption]

Despite the scale of the problem, Verizon had still not made a public comment on social media to worried users by as late as 7:30pm.

Customers took to Twitter to vent their anger.

One wrote: “Unable to load photos, stream music and calls being dropped. Fix the problem please!”


Another said: “So @VerizonSupport is there an ETA on when the outages will be fixed?

“Can’t get any information on this issue and would I (and I’m sure many others) would like to know when my service is going to be back up!”

Verizon’s social media support team would only direct individual customers to contact them by private message.

The Sun Online has approached Verizon for comment.

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